Testimonial Tuesday

March 17, 2020

Testimonial Tuesday

"I was about the biggest skeptic when I first purchased the unit, thinking, this is too easy and too good to be true.  We have a fiberglass bottom inflatable with a 15HP four stroke motor (about 350 pounds total).  We installed the ProDav System on our swim platform, tried to get the dinghy on it about 7 times.  We fought the dinghy all the way up and even lost the dinghy off the system 3 times.  We struggled to get the system working (like in the video and pictures) and only one time were we successful with two people pulling the dinghy up and around.  At that stage I knew it was not going to be a "one person task" and I was convinced it was difficult even as a "two person task."  I committed to uninstalling the ProDav system from the swim platform, sending it back and going back to our old system.  After re-reading the directions for the 5th time and then talking with Joel he convinced me to try it again, this time knowing it will be/feel like a "really weird movement" trying to push the bow down and twist the dinghy at the same time, also make sure we have enough length extended on the crank, and also reminded me to put much weight forward as possible.   What I found is that the first 7 times our gas tank was sliding back to the engine and was causing weight equilibrium issues, so I temporarily fixtured the tank at the bow and WOW, it worked, and so much better/smoother.  We tried it a few more times with two people and it seemed to do OK.  Still a weird and awkward motion, but at least we were able to get it up on the platform with two people.  I talked to Joel and he offered to make things right and travel over to Wabasha, MN (our home port) to make sure we are comfortable with the system.  Joel showed up, confirmed we had the system set up correctly, the correct length on the crank and walked me through the "weird motion."  Now almost a year later, I can tell you that THIS SYSTEM IS AWESOME and I WILL NEVER GO BACK TO MY OLD SYSTEM!!! I am able to launch and retrieve the dinghy by myself, and the two pins pull out and there is very little hardware left on the swim platform.  Easy to put on and take both the dinghy and the hardware.  I am very happy I purchased this system and the customer service that came along with the system is top of the line!  I don't know too many businesses, let alone the business owners that would take the time to drive 12 hours round trip to make 100% sure a customer was happy with their product and knew how to use it... Oh yeah and did I mention it was on the 4th of July weekend that Joel drove over. I have talked to several people and I have exhibited the ease of your system to at least 20 people in the last year.  Every time I launch or retrieve my dinghy people stop to look/watch, I'm not sure if it is because they think it is going to be an accident waiting to happen, or if they know how they struggle with their dinghy and want to see how others struggle, then they see how easy it is and they are blown away. I love to help out a company like yours, the products speaks for itself and the customer service says a lot about the company."